For CL-415EAF, Viking provides a 12-month or 1000-hour (whichever occurs first) warranty, which covers all parts and labour supplied by Viking as part of the Conversion (T-Kit). Viking’s warranty policy is administered through Viking’s Customer Service and Product Support team, whether those parts were manufactured or purchased by Viking (excluding Pratt & Whitney, Ratier and Collins, which are covered separately).
All parts related to the interim avionics’ components delivered with the aircraft must comply with US regulations and are included in the same 12-month / 1000 hours warranty.
The Viking Warranty Group will review all warranty claims submitted by operators to below contact:
• Email: firstname.lastname@example.org
• Telephone: 1.587.430.0572
• United States and Canada Toll Free: 1.800.663.8444